Technical Product Support Engineer
Result-oriented Technical Product Support Engineer with 3+ years of experience in application troubleshooting, performance optimization, and client consultations. Expert at debugging frontend layout errors using Chrome Dev Tools, fixing Core Web Vitals, and ensuring high platform availability.
Tech Stack:
Core Competencies
Comprehensive skill set spanning modern web development, performance optimization, and technical problem-solving.
Modern Web Tech
HTML5, CSS3, JavaScript (ES6+), Bootstrap, Tailwind CSS
Performance Tuning
Website Speed Optimization, Core Web Vitals, and Image Optimization
Framework Knowledge
React.js for building dynamic user interfaces
UI/UX Implementation
Translating Figma/Adobe XD designs into pixel-perfect responsive code
Technical Troubleshooting
Debugging frontend errors using Chrome DevTools and network analysis
CMS & Hosting
WordPress/Shopify management, cPanel, DNS configuration, and SSL implementation
Version Control
Git & GitHub for collaborative development and code management
Client Communication
Translating technical issues into simple solutions for non-technical users
Bonus Strengths
Project Coordination, Technical Support, Cross-functional Team Collaboration, Continual Learning
Technical Tools
Tech Support
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Frontend Troubleshooting -
Chrome Dev Tools -
Network Analysis
Web Stack
-
HTML5, CSS3 -
JavaScript (ES6+), React.js -
Tailwind CSS, Bootstrap
SEO & Speed
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Technical SEO, Core Web Vitals -
Schema Markup, Optimization
Tools & Hosting
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Git, GitHub, VS Code, Vite -
WordPress, Shopify, cPanel, SSL Implementation
Work Experience
Technical Product Support Engineer
EduEngine Pvt. Ltd.
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Conducted frontend performance audits to fix Core Web Vitals and improve crawlability and speed -
Coordinated with development teams to implement structured data, schema markup, and responsive elements -
Troubleshooted web structures using HTML5, CSS3, and JavaScript to enhance user experience
Application Support Engineer
Blink CMS (Blinkcorp Technologies Pvt. Ltd.)
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Debugged critical frontend layout errors and performance bottlenecks using Chrome Dev Tools -
Provided high-tier technical support to resolve website indexing, rendering, and UI/UX issues -
Created detailed technical documentation for issue resolutions to assist internal support teams
Technical Support Engineer
Sunrise Web Solution
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Led the integration of UI/UX designs from Figma into pixel-perfect, responsive, and cross-browser compatible code -
Maintained highly responsive, SEO-optimized websites utilizing modern web standards -
Collaborated with clients for technical consultations to translate business requirements into clean interfaces
Education
Full Stack Developer Certification
Mern Stack
Grras Institute, Jaipur
Bachelors of Arts (B.A)
First Division
Maharaja Ganga Singh University, Bikaner
RS-CIT Certification
70% | IT Fundamentals
VMOU, Kota
Featured Projects
A selection of projects showcasing expertise in frontend development, SEO optimization, and performance tuning.
Gaur Desert Safari
Adventure & Tourism - Designed and developed a fully responsive website focusing on high-performance UI and seamless user navigation for desert safari bookings.
Managed end-to-end Technical SEO, page speed optimization, and secure booking form integration.
Naksh Salon
Beauty & Wellness - Executed complete frontend development ensuring premium visual experience across all mobile and desktop devices.
Implemented comprehensive SEO strategies and local search optimization to increase salon visibility.
EduEngine
EdTech Platform - Managed technical SEO audits and website speed optimization while configuring sitemaps and robots.txt.
Collaborated with developers to implement SEO-friendly frontend structures and schema markup.
MingleBite
Digital Food Platform - Optimized restaurant listing pages for mobile usability and improved local search visibility.
Resolved on-site technical issues including broken links, image compression, and performance tuning.
Tripway Holidays
Travel Services - Implemented local SEO strategies and structured data to boost search rankings for travel packages across India.
Performed deep-dive technical audits focusing on SSL security, mobile-first indexing, and page load speed.